14-11-2024 19:18
Hi does anyone know if you pay off your sim early you keep service until the actual contract date end
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14-11-2024 19:34
If you make full payment it just stays on your account as credit
It will then reduce each month until the final payment
You can then either upgrade now or cancel once your final payment goes out
However, due to the increase and amendment to the terms of your contract as per Ofcom changes, O2 are allowing customers to leave within 30 days without penalty
You should receive an email about this
Guide: Cancelling Your Contract
14-11-2024 19:29
Refresh guide here Guide: How does O2 Refresh work?
14-11-2024 19:34
If you make full payment it just stays on your account as credit
It will then reduce each month until the final payment
You can then either upgrade now or cancel once your final payment goes out
However, due to the increase and amendment to the terms of your contract as per Ofcom changes, O2 are allowing customers to leave within 30 days without penalty
You should receive an email about this