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Pay monthly no reference

Denisarimbu
Level 1: Joiner
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on ‎29-12-2018 19:03

on ‎29-12-2018 19:03

Hi. I need some help. I placed a pay monthly order on the 28th of december. I payd almost 500£ for the phone but i recieved no confirmation or reference number. Support team said no order seems to have been placed and are a bit confused. Will i ever get the money back? Thank you!
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MI5
Level 94: Supreme
In response to Denisarimbu
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on ‎31-12-2018 22:31

on ‎31-12-2018 22:31

@Denisarimbu wrote:
Does anybody know if or how long it would take to get my money back? Thanks!

2 to 3 weeks usually..........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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