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Pay bill after services have been stopped

Joanne13
Level 1: Joiner
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I'd like to speak to someone about paying my bill but the phone lines are closed by the time i get home and you can never speak to anyone on the chat about payments. The payment phone line is open while i am at work and i do not get chance to sit on the phone for an hour. My services have been completely cut off yet I've been trying to talk to someone to get it resolved. Help... How do i pay my bill??

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MI5
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@Joanne13 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
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Hi 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

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MI5
Level 94: Supreme
  • 123809 Posts
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Registered:

@Joanne13 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 74: Whizz kid
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@Joanne13 Payment Management Department opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

I DO NOT WORK FOR O2



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