Solved: Pay bill after services have been stopped

Joanne13 · ‎08-12-2021

I'd like to speak to someone about paying my bill but the phone lines are closed by the time i get home and you can never speak to anyone on the chat about payments. The payment phone line is open while i am at work and i do not get chance to sit on the phone for an hour. My services have been completely cut off yet I've been trying to talk to someone to get it resolved. Help... How do i pay my bill??

MI5 · ‎08-12-2021

@Joanne13

All ways to pay here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎08-12-2021

Hi

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎08-12-2021

@Joanne13

All ways to pay here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎09-12-2021

@Joanne13 Payment Management Department opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

I DO NOT WORK FOR O2

O2

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