Pay and Go in Uganda

[Anonymous]

Hi everybody,

I'm travelling to Uganda in a few weeks time and I've a Pay and Go mobile. When checking the tariff for use it says that everything's unavailable. Does this mean I can't use my UK O2 Pay and Go phone in Uganda?

The O2 page I'm using is http://international.o2.co.uk/internationaltariffs/travelling_abroad and there's a picture of the results page attached here just in case I'm not being clear. 

[Anonymous]

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If you look at Chiara's post you'll notice Community Manager by her name, hardly likely to be a troll! 

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It says Apprentice by my name but I'm not an apprentice. I assumed that "Community Manager" was just a forum title that you get after so many posts. Nothing identifies Chiara as an O2 employee but she says she is; and adamtemp64 is giving instructions and direction to Chiara but he's apparently not an employee. Seems very strange to me. 

[Anonymous]

I will. Thanks for the good wishes, it's an amazing experience both for the young people travelling into Uganda for the first time and for the accompanying adults that get to watch the young people change their attitudes and approaches during the two weeks there.

Bill

[Anonymous]

Update: you'll be pleased to know that the information for support and retail has been updated to avoid confusion in the future. 

[jonsie]

So we can assume we were correct and o2 mobiles can be used in Uganda.

[adamtemp64]

@jonsie and all other payg countries that say unavailable from my understanding

[Anonymous]

Jonsie, as for my previous post no PAYG in Uganda. The OP raised the issue of customers still receiving the incorrect info. The support guide has been updated to unequivocally state that the service isn't available. In other words, unavailable means no, no service, not that the website hasn't information available.

Does it make sense?

[jonsie]

Yes perfect sense now:smileyhappy: