cancel
Showing results for 
Search instead for 
Did you mean: 

ROAMING

Anonymous
Not applicable

Last time I was in Uganda, my O2 mobile roamed successfully. This visit it does not, although I'm unaware of changing any settings. My colleague also has a UK O2 mobile and his is roaming successfully here (on Airtel's network). Possible causes and suggested solutions please!

Message 1 of 3
1,001 Views
1 ACCEPTED SOLUTION

Accepted Solutions

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Get your colleague to ring o2 on the overseas contact number and discuss it with o2 directly you should have the option when rininging in that it is another number issue and o2 will talk to you 

 

From abroad+44 844 809 0200Free from a
Pay Monthly mobile
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 3 of 3
986 Views
2 REPLIES 2

anticpated
Level 30: Meditator
  • 3418 Posts
  • 165 Topics
  • 53 Solutions
Registered:

Contractual reasons, unpaid bills, etc.

 

If Airtel has a website they may be something on there about it. I doubt O2 UK will know very much about why this is the case.

 

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 2 of 3
997 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Get your colleague to ring o2 on the overseas contact number and discuss it with o2 directly you should have the option when rininging in that it is another number issue and o2 will talk to you 

 

From abroad+44 844 809 0200Free from a
Pay Monthly mobile
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 3
987 Views