Parental controls

[Cu]

I have a mobile phone on my account for my daughter and want to minimise her usage. Can I do this by calling customer services or do I have to go into her phone settings? I want to stop her making calls out but only receive

[Glory1]

Hi @Cu 

If you want an outgoing calls bar on your daughter's phone you will need to ring customer services on 202. The best time to ring is between 8-8:30am, to avoid a long wait on hold.

Best of luck and welcome to the forum 

[MI5]

@Cu 

If it's an Android phone, have a look here for a guide https://www.ubergizmo.com/how-to/block-calls-android/

[Marjo]

Hi @Cu , how are you doing today?

As it's been a few days since you posted, I wanted to check if you managed to block outgoing calls in the end?

[Foddersin]

Hi.
For parent control if Android try giving Google Family Link a try, or you could you Qustodio, it's included on O2 as an add on if I remember https://www.o2.co.uk/qustodio.