Paid for a monthly data and credit but haven’t received the credit and data

[Ceylindrn61]

Last month I’ve paid for a monthly data and credit. It’s been a month and it was coming to the next payment for next month monthly data and credit payment. I’ve paid for it and it’s been said. But it’s been 3 days since I’ve paid and yet I have no date or credit.i am disappointed and confused 

[MI5 · Accepted solution]

@Ceylindrn61 

It will kick in on your anniversary date, if that date has gone, you'll need to check with O2.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

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