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Paid for a monthly data and credit but haven’t received the credit and data

Ceylindrn61
Level 1: Joiner
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Last month I’ve paid for a monthly data and credit. It’s been a month and it was coming to the next payment for next month monthly data and credit payment. I’ve paid for it and it’s been said. But it’s been 3 days since I’ve paid and yet I have no date or credit.i am disappointed and confused 

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MI5
Level 94: Supreme
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Registered:

@Ceylindrn61 

It will kick in on your anniversary date, if that date has gone, you'll need to check with O2.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

Big Bundles | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149562 Posts
  • 641 Topics
  • 28500 Solutions
Registered:

@Ceylindrn61 

It will kick in on your anniversary date, if that date has gone, you'll need to check with O2.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

Big Bundles | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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