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Packaging

Kelstar
Level 1: Joiner
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Hi, how do I package and address my mobile phone for collection from the courier? They are bringing a replacement phone through my O2 insurance. I've had no emails from O2 and if they have sent texts then I cant access my damaged phone.

 

Many thanks

Kelstar

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MI5
Level 94: Supreme
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@Kelstar 

The courier will bring packaging.

You just need to apply your name, address, account number and claim reference if you have one.

Note all that down on a piece of paper to add to the package.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127421 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Kelstar 

The courier will bring packaging.

You just need to apply your name, address, account number and claim reference if you have one.

Note all that down on a piece of paper to add to the package.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Kelstar
Level 1: Joiner
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Many thanks slight_smile 

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MI5
Level 94: Supreme
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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