PAC number not validated yet

[Donnamcmillan]

Hi there, I got a new phone a few days ago I am moving to 02 I have already given the pac code to use but the phone is saying it's not been validated can you help with this please?

[jonsie]

You will need to call customer service @Donnamcmillan 

Guide: Coronavirus Community Help and Support 

Try any of the numbers

[Donnamcmillan]

They are not taking calls

[jonsie]

Keep trying and choose fraud or any other option

[Donnamcmillan]

Thanks

[Bambino]

@Donnamcmillan If service has stopped on the sim from your former provider the port is in progress. Switch your phone with the new sim off and on every now and then. If you still have no joy, contact customer service as @jonsie has suggested. Try 0800 977 7337 first. Use the Lost/Stolen or Fraud option if you have to, to get through.