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PAC / Number Swap Issue

TF1
Level 1: Joiner
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Hi All,

 

firstly, I had a number on a account under my partners name I then proceed to take out a new phone with o2 and got a new sim with a new number. I am wanting to transfer my old number (from my partners account) to this new phone/number sim so I can cancel the old sim contract. I have rang o2 multiple times asked for transfer of ownership but no progress. This has been going on about 6 months @O2Emma 

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O2Emma
Former Staff
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Hi @TF1 I will send you a private message to look into this for you.

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