cancel
Showing results for 
Search instead for 
Did you mean: 

PAC Code

Anonymous
Not applicable

How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I request a PAC code and after O2 trying to better the new deal I have and failing I was told the PAC code would be texted to me. 5 days later still waiting and I want to order my new phone and cancel the contract with 02!

Message 1 of 2
1,237 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It should be received instantly.
I'm afraid you'll have to call back again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
1,235 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It should be received instantly.
I'm afraid you'll have to call back again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
1,236 Views