Solved: O2 yearly upgrade programme

Anonymous · ‎08-12-2016

Anyone know if you have to take the iPhone box in with you, when you trade in your old iPhone? Ty!

MI5 · ‎08-12-2016

Charger doesn't matter - it's just phone and battery that is required.
T&C's here for O2 Recycle.
https://www.o2recycle.co.uk/terms.aspx

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-12-2016

I didn't but I traded in at Apple, not O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-12-2016

How were you able to trade it in at apple? Surely that defeats the point of the yearly programme? Do you think it would matter if a charger was missing? Ty!

MI5 · ‎08-12-2016

Charger doesn't matter - it's just phone and battery that is required.
T&C's here for O2 Recycle.
https://www.o2recycle.co.uk/terms.aspx

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-12-2016

Thank you so much!!! Really appreciate your help!!! Thanks again!!! 😀😃😀 xxx.

MI5 · ‎08-12-2016

No worries

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

O2 yearly upgrade programme

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card