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Anonymous · ‎08-12-2016

How long does it take to get a PAC code? I tried to call on Monday but after waiting over half an hour tried live chat instead. Following lots of messages I eventually got put into the contract queue...40 mins later I eventually get answered. I request a PAC code and after O2 trying to better the new deal I have and failing I was told the PAC code would be texted to me. 5 days later still waiting and I want to order my new phone and cancel the contract with 02!

MI5 · ‎08-12-2016

It should be received instantly.
I'm afraid you'll have to call back again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-12-2016

It should be received instantly.
I'm afraid you'll have to call back again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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PAC Code

Transfer esim

How do I cancel Disney plus

Change owner ship of phone contract

Cancel

Pay off sim early