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Anonymous · ‎15-07-2015

Hello

I want to transfer my number to another network. I called to O2 hotline yesterday, but I didn't receive a code 😞 What is a different way to get a code ?

Cleoriff · ‎15-07-2015

A guide here on obtaining your PAC

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Veritas Numquam Perit

View solution in original post

gindygoo · ‎15-07-2015

You need to speak to customer service on 202. Sorry but you'll have to call them back. Be very clear about wanting your PAC code.

Cleoriff · ‎15-07-2015

A guide here on obtaining your PAC

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Veritas Numquam Perit

MI5 · ‎15-07-2015

Live chat can issue you a PAC if you are on monthly contract, but not if you are PAYG.
For PAYG you need to call 4445 and ask CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎15-07-2015

If you are contract you may have to insist live chat issue the PAC as they may well try to steer you to calling 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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PAC Code

Account

Bill

Stolen SIM card

Data allowance

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