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PAC CODE FOR MULTIPLE DEVICES ON ACCT?

Michelle10
Level 1: Joiner
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Help ! Have decided to leave O2 but am unable to get a PAC Code by text as I have 2 devices on the account. The text points me at 202 that I can’t phone at the mo due to COVID any other ideas?!
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Cleoriff
Level 94: Supreme
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Hi @Michelle10 

Call O2 using any numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Michelle10 

Call O2 using any numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

Veritas Numquam Perit

Girl in a jacket
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