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Owed £370 for a month now O2 Cus see manager confirmed payment in 7days £0 the payment next bill £0.

TylerDurden-1rl
Level 1: Joiner
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on ‎16-12-2022 14:55

on ‎16-12-2022 14:55

Money owed to me weeks past now after complaint escalated still waiting for payment to my bank £400 owed for weeks now complaint escalated it off while asking managers name in South Africa the most abysmal customer service I’ve ever had and it’s still not payed after a month.

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MI5
Level 94: Supreme
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on ‎16-12-2022 15:10

on ‎16-12-2022 15:10

@TylerDurden-1rl 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎16-12-2022 15:12

on ‎16-12-2022 15:12

I will tag an advisor. @O2Emma can you please assist @TylerDurden-1rl?

I DO NOT WORK FOR O2



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O2Emma
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on ‎16-12-2022 15:22

on ‎16-12-2022 15:22

Hi @Bambino I will pick this up thanks.

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O2Emma
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on ‎16-12-2022 15:22

on ‎16-12-2022 15:22

Hi @TylerDurden-1rl I will send you a private message to look into this for you.

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