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Overseas & need to end contract

peh22
Level 1: Joiner
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Hi,

 

I have moved to New Zealand and need to end my contract with O2. However I can only seem to be able to do this over the phone. Obviously due to international call charges I want to avoid this. 

Is there a live chat or way of doing this without an extortionate phone bill? 

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MI5
Level 94: Supreme
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@peh22 

It's free to call O2 from abroad on your O2 mobile.

From abroad+44 7860 980 202Free
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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madasaf1sh
Level 67: Unsung hero
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@peh22 

 

You need to call, but you can use skype, follow this guide here Guide: A Guide to Skype  and call +44 800 902 0217 and then you can speak to an agent. 


Bare in mind the call centres are open from 8am UK time till 10pm UK time only. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@peh22 

It's free to call O2 from abroad on your O2 mobile.

From abroad+44 7860 980 202Free
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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