Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 2 bills received in one month

I have received 2 bills this month and would like to know why that is? The reason for billing doesn't make sense.

IMEI blacklist for having a high SIM only bill

Posting this as a last ditch attempt to get o2 to listen as I've exhausted all other avenues. I have a SIM only deal with o2 and have a very high bill which is not overdue as the payment date is not until the 28th of the month but someone at o2 felt ...

Order sent to wrong address

Hi i received a phone call on 19th and have order 2 pay monthly sim cards.my card used for id amd credit check is registered to an old address where the building is actually demolished now the lady from o2 who i spoke with said she would amend my del...

Resolved! Pay As You Go A Better Deal!!

Hi my bill has just increased from the agreed 12 p/m. So I thought I would look at pay as you go and other deals. Even though I don't use all my data MyO2 only suggested tariffs with more of everything for "peace of mind". For 10 I can get the unlimi...

Resolved! Phone

Want to cancel a order I’ve just done

Resolved! Keep O2 number on another O2 account

I currently have an iPhone XR on O2 and the contract has now finished, I pay£40 per month. I want to get the iPhone 12 for the same amount monthly, but to upgrade through O2 is not possible as they want around £57 a month for a similar contract. I ca...

Resolved! Scam or for real?

Just had someone call me up, allegedly from O2, offering me a 45% reduction in my bill if I just answer two texts. I've no idea if they are genuine and if O2 really wants to reduce my bill send me an email or write to me. Don't have someone who I can...

Resolved! Monthly Charge

Hi i recently ordered a new plan from you and applied my student discount to the checkout, it appears that the discount has not been applied, is anyone able to look into this for meThank you

Resolved! data Sharing

Good Evening My Mrs just joined O2 recently but her data is only 1 GB, I would like to share my data with her, i have tried to do that through my account but unable to figure it out how to do that. please advise how can i do that? Kind RegardsMuhamma...

Resolved! Missing a bill for Feb 2022

Hi, I’m missing a breakdown of my February 2022 bill. I need to see it to get a phone number that I need for a legal case. What do I do? I’ve tried contacting O2 via chat but no one has replied to me and I don’t have time to sit on hold

O2

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