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Overdue bill

Ikram777
Level 1: Joiner
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Hi, o2 has disconnected my phone due to an overdue bill. This has happened due to my employer changing my pay date for my salary. Can o2 reconnect my phone until I get paid ?

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madasaf1sh
Level 77: Grand Master
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@Ikram777 


The only people who can tell you are o2, call them on 0800 902 0217 and speak to the Payment Management Team. 

Beaware depending on how long the bill has been overdue is whether o2 will reconnect you... but they will charge you a late payment fee of £6 and may charge you £15 to reconnect.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11629 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Ikram777 


The only people who can tell you are o2, call them on 0800 902 0217 and speak to the Payment Management Team. 

Beaware depending on how long the bill has been overdue is whether o2 will reconnect you... but they will charge you a late payment fee of £6 and may charge you £15 to reconnect.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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Enlli
Level 67: Unsung hero
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The only people who could help would be the payment managent team

You can reach the Payment Management team on 0800 902 0217.

 

 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

 

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 

 they should be able to help you

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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