Overdue bill

[Ikram777]

Hi, o2 has disconnected my phone due to an overdue bill. This has happened due to my employer changing my pay date for my salary. Can o2 reconnect my phone until I get paid ?

[madasaf1sh · Accepted solution]

@Ikram777 

The only people who can tell you are o2, call them on 0800 902 0217 and speak to the Payment Management Team. 

Beaware depending on how long the bill has been overdue is whether o2 will reconnect you... but they will charge you a late payment fee of £6 and may charge you £15 to reconnect.

[Enlli]

The only people who could help would be the payment managent team

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Or Message them

Facebook (https://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you