Overcharged

Tara3 · ‎16-06-2020

I have been overcharged for my airtime for 2 months in a row now and can’t get speaking to anyone. Any ideas what number I can phone?

Cleoriff · ‎16-06-2020

Hi @Tara3

Numerous numbers in this guide Guide: Coronavirus Community Help and Support

Best one appears to be 0800 587 4005

Veritas Numquam Perit

madasaf1sh · ‎16-06-2020

@Tara3

If this is an increase then it is possibly the annual RPI change, you should be able to tell by logging into myo2

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

LukasB · ‎17-06-2020

Hey @Tara3 did you manage to get through to someone or are you still having trouble with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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