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Oreo Galaxy S7

JimmyGS2
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So who is ultimately responsible for the Galaxy S7 getting the Oreo update? My phone is locked to O2 as it came from an O2 store. At this rate I will get Oreo when I upgrade my phone in January 2019. In fact it's quicker to pay off my contract and get the Galaxy A8 LOL.
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MI5
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This is the process:
Samsung develops new firmware.
Samsung sends firmware to o2.
O2 test and then either approve or reject it.
If approved, Samsung will release the firmware to their phones over the air (OTA) and via software support programs.
If rejected it goes back to Samsung for further development and the cycle continues until approval is granted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
Not applicable

That would be Samsung.

 

O2 firmware only effects the os marginally, a bit of branding, some bloatware, APN & calling functionallity and network lock. And the Oreo update would happen regardless of its presence or absence. That's to say nothing 02 does or doesn't do will impact when Samsung decide to release the update for your 02 variant.

 

Oreo for S7 has only reached Korea so far, officially.

 

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MI5
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This is the process:
Samsung develops new firmware.
Samsung sends firmware to o2.
O2 test and then either approve or reject it.
If approved, Samsung will release the firmware to their phones over the air (OTA) and via software support programs.
If rejected it goes back to Samsung for further development and the cycle continues until approval is granted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
Not applicable

That assumes a linear relationship between Region Country, Telco, Telco Country Operation, Manufacturer, Device, Model and Version by region, country, operator, manufacturer, device, model and version which doesn't exist as it would be unmanagable.  

Loosely somewhere in Telefonica and Samsung EMEA a process driven ecommerce purchasing/testing/approval loop exists that handles the firmware lifecycle process, across the portfolio. O2 will have little to no imput.

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JimmyGS2
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It's taking forever
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MI5
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Unfortunately it’s never a quick process on older handsets.
It’s always the latest ones that come first.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Not applicable

@JimmyGS2 wrote:
It's taking forever

You can always tap the 'android version' under >settings>about phone.  If you tap it 7 or 8 times you get a visual representation of the android version , a lollipop, N for nougat or an Oreo, and if you tap or long press that other exciting things happen! 🙂

 

Also it's not like moving from 7 to 8 is going magically transform your phone, like it were a new one -  mostly that changes are not huge, and in the background, and sometimes you find that apps which are no longer supported stop working.

So less there is a specific feature of 8 you are waiting for? then it's best not to get your hopes up too much.

 

 

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JimmyGS2
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Actually it would bring new life to my phone. My S7 is running Samsung Experience 7 and the Oreo update gives it SE 9.0 which is the same as on the S9 so it will have the new swipe up for the app drawer, new icon pack and other new features.

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DaveA
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It's rarely wise to get a branded phone. The O2 S7 must be about one of the last in Europe to get an upgrade to Oreo, if it is even likely to get it at all.
Vodafone on the other hand has released two Oreo updates to the same handset. Disappointing from O2.
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JimmyGS2
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I won't be upgrading through o2 next time. Unless I get a OnePlus 6. That's unlocked so o2 don't get a say when it gets updates.
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