on 13-01-2021 08:07
on 13-01-2021 08:12
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 13-01-2021 08:13 - last edited on 13-01-2021 08:55 by DanielPA
on 13-01-2021 08:13 - last edited on 13-01-2021 08:55 by DanielPA
My new address is xx xxxxxx xxxx
xxxxxxxxx
xxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
on 13-01-2021 08:14
on 13-01-2021 08:14
Please don't post personal details as the forum is public.
Edit your post to remove address and call O2 as advised above.