29-05-2024 15:39
29-05-2024 16:48 - edited 29-05-2024 16:48
29-05-2024 16:48 - edited 29-05-2024 16:48
Hi there @Jamieq
We don't have access to your account or order details here.
You will need to contact o2 customer services Here
Guide: How to find help & contact O2
29-05-2024 17:19
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks
Guide: How to find help & contact O2