Once my phone credit plan is paid off, will I get charged if I leave O2?

Anonymous
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Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?
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Cleoriff
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@Anonymous wrote:
Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?

You need to give 30 days notice else your contract will roll on over a 30 day period..Look at this link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

 

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Cleoriff
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@Anonymous wrote:
Just made the final payment on my 2yr phone plan. Am I still tied into any sort of contract or can I switch to another network without being charged?

You need to give 30 days notice else your contract will roll on over a 30 day period..Look at this link

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

 

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Anonymous
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@Cleoriff is correct. If its a Refresh contract & the device plan is paid off then the airtime plan is still active & running. You would need to give 02 30 days notice that you wish to cancel the airtime plan

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Bambino
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If you want to keep your number, call customer service and ask for your PAC. If you use the PAC you don't need to give 30 days notice. The link @Cleoriff provided explains it all.

I DO NOT WORK FOR O2



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MI5
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Don't forget to unlock your phone first
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Curr946
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Ive also noticed that this unlock option is now available in the MyO2 section of the site.. and its free slight_smile
Current Phone: Sony Xperia XZ Premium
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Cleoriff
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@Curr946 wrote:
Ive also noticed that this unlock option is now available in the MyO2 section of the site.. and its free slight_smile

Yes someone else mentioned this earlier...I didn't know that. Thanks for letting us know

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MI5
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It's always been free for contract customers.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
It's always been free for contract customers.

Yes but I wasn't aware it could be done via MyO2...?

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MI5
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Yeah, I think it's new....

unlock.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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