Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254203 Views
  • 2 replies
  • 2 kudos

Resolved! USING 02 REWARDS IN-STORE

I have seen a phone I like at my local 02 shop can I use my rewwards to pay for this. I have telephoned the store the phone is in stock but they cannot tell me over the phone if I can use my rewards to pay for it and I don't want a wasted journey.

Anonymous by Not applicable
  • 2208 Views
  • 1 replies
  • 0 kudos

Resolved! Sharer Plans

Where can I get options and pricing details on Sharer plans. I have 6 family phones I would like to bring together ?

Anonymous by Not applicable
  • 2640 Views
  • 4 replies
  • 0 kudos

Poor customer service

I have only been with O2 since May and they have shown how bad their customer service is, I either can never get through to someone or when I have I get cut off or someone that isn't helpful and just try's to fob me off and promises to call back and ...

Anonymous by Not applicable
  • 3831 Views
  • 8 replies
  • 0 kudos

Cant' Pay My Bill

Due to a redundancy, I am no longer in a position to pay my monthly O2 phone bills. Food, gas and electricity being more important!! I have called Customer Service this morning via my landline and tried to arrange a payment plan. Unfortunately, I got...

Anonymous by Not applicable
  • 14040 Views
  • 23 replies
  • 0 kudos

my phone is barred but by who and why ??

started just over 24 hrs ago, went to use phone silly little icon on bar signal top left hand side. So checked on line, said that there was a mast in my postcode area down...ok... So went to local o2 shop, had it looked at said no nothing to do with ...

Anonymous by Not applicable
  • 12860 Views
  • 92 replies
  • 0 kudos

How Do I Change My Mobile Number?

I am on a continuous O2 contract, nearinbg 24 months.I want to CHANGE my mobile number, and keep my contract.Any help on how I do this?

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Anonymous by Not applicable
  • 119923 Views
  • 20 replies
  • 9 kudos

Resolved! texting

can i still text to other network while useing 02 am pay monthly

Anonymous by Not applicable
  • 2508 Views
  • 4 replies
  • 0 kudos

Resolved! Pay bill from abroad

hi I am in Thailand and I have blocked my phone so I don't get any crazy bills, but I need to pay my bill now. How can I do, and I want to pay by card

Anonymous by Not applicable
  • 7109 Views
  • 15 replies
  • 0 kudos

Resolved! Accessing voice mail from Mexico

Hi I'm trying to access my voice mail from Mexico but 901 does not work, can anyone tell me what number I need to use when calling voice mail from Mexico. Thanks

Anonymous by Not applicable
  • 7603 Views
  • 3 replies
  • 0 kudos