Solved: O2 travel

Anonymous · ‎19-09-2016

I am abroad and using o2 travel. On my bill the first day I arrived states "
Late landing charge. Some charges can take four or more weeks to appear on your bill." does this mean I'll get charged more than the £1.99 stated?

MI5 · ‎19-09-2016

If you stay within 120 mins of calls and 120 texts you'll never be charged more than £1.99 a day.
Any costs outside of allowances or to non included numbers, however, will be charged separately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-09-2016

If you stay within 120 mins of calls and 120 texts you'll never be charged more than £1.99 a day.
Any costs outside of allowances or to non included numbers, however, will be charged separately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-09-2016

If you got that as soon as you landed @Anonymous I have to say it's new to me. I go abroad frequently and have never had that message at all?

Veritas Numquam Perit

MI5 · ‎19-09-2016

A late landing charge doesn't necessarily have anything to do with travel.
It simply means that some charges (whatever they may be) may not appear immediately on your bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-09-2016

@MI5 wrote:
A late landing charge doesn't necessarily have anything to do with travel.
It simply means that some charges (whatever they may be) may not appear immediately on your bill.

Agree. Just coincidental that the OP got the text when they 'landed' abroad...:smileywink:

Veritas Numquam Perit

MI5 · ‎20-09-2016

Yep, but nothing to do with their plane landing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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