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O2 tell a friend amazon vouchers

may345
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Has anyone actually got their amazon voucher after referring a friend?  I haven't got anything 3 months after receiving an automated email, claiming I'll receive the vouchers after 60 days. The customer service helpdesk has no idea about this offer. 

Message 1 of 17
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cruse2382
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yes they did take out a contract and still have it. ive tried numerous times contacting customer service and they fob me off with either "someone will call you back" or "were working on it"

Message 11 of 17
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MI5
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Make a complaint https://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 17
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Cleoriff
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Then stop them fobbing you off @cruse2382 It's time to make a complaint. Info given in the contact us link above. Good luck

Veritas Numquam Perit

Girl in a jacket
Message 13 of 17
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cruse2382
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Funnily enough I just finished filling out a complaint through resolver
Message 14 of 17
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MI5
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Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 17
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Cleoriff
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@cruse2382 wrote:
Funnily enough I just finished filling out a complaint through resolver

Good, People tend to get better results with Resolver.....:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 16 of 17
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jonsie
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