O2 tell a friend amazon vouchers

[may345]

Has anyone actually got their amazon voucher after referring a friend?  I haven't got anything 3 months after receiving an automated email, claiming I'll receive the vouchers after 60 days. The customer service helpdesk has no idea about this offer. 

[MI5 Level 94: Supreme]

Kep trying until you get someone who can help you.

[Beenherebefore Level 32: Blockbuster]

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@MI5 wrote:
Kep trying until you get someone who can help you.

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You never know...... @may345 may just live that long  

[MI5 Level 94: Supreme]

Yeah, you're right. It's getting harder by the day to get the simplest of things done!

[Beenherebefore Level 32: Blockbuster]

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@MI5 wrote:
Yeah, you're right. It's getting harder by the day to get the simplest of things done!

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@MercedesS

Why is it that O2 customers are finding it so difficult to get answers to resolve the simplest of problems ?

[madasaf1sh]

Did your friend do as per the t&c's? as it does actually say 90 days after connection..

Check your junk mail filter as well, as its a ecode that gets sent#

http://www.o2.co.uk/termsandconditions/rewards/refer-a-friend-terms-and-conditions

[may345]

Yes and oh it said 60 days in the email I got.

[MercedesS]

Hello @may345,

As @madasaf1sh says, under Refer a Friend terms and conditions you can see:

1. The reward will be sent to both parties within 3 months from your referred friend's connection.

Plus, I found the official page here Get £40 in Amazon vouchers when your friends join O2. and was wondering... When they take out a Pay Monthly contract, you'll both earn a reward." Is it possible that your friend didn't take Pay monthly? Any other info in your email that can help us helping you? 

 cheers!

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Beenherebefore wrote:

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MI5 wrote:
Yeah, you're right. It's getting harder by the day to get the simplest of things done!

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@MercedesS

Why is it that O2 customers are finding it so difficult to get answers to resolve the simplest of problems ?

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I wish I had the power of knowing! 

[cruse2382]

did you ever get these as i still havent and its been months

[Cleoriff Level 86: Prestigious]

@cruse2382Did your friend take out an O2 contract?

That's part of the terms and conditions of the 'Tell a friend' promotion https://www.o2.co.uk/shop/tell-a-friend

If they didn't take out a contract then you won't win.

If they did then you need to contact customer services https://www.o2.co.uk/contactus