Solved: O2 sim transfer from GG

Anonymous · ‎26-08-2015

How long does O2 take for the number transfer. Im transferring from Giffgaff Payg and was wondering how long it takes for it to go to O2 Payg as i've waited and requested for a week now.

MI5 · ‎26-08-2015

Usually the day after requesting if a Mon to Thursday.
If requested on a Friday it will be the following Tuesday.
Sounds like your request didn't go through first time so send the form again or call PAYG CS on the landline number in this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-08-2015

Usually the day after requesting if a Mon to Thursday.
If requested on a Friday it will be the following Tuesday.
Sounds like your request didn't go through first time so send the form again or call PAYG CS on the landline number in this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-08-2015

@MI5 wrote:
Usually the day after requesting if a Mon to Thursday.
If requested on a Friday it will be the following Tuesday.
Sounds like your request didn't go through first time so send the form again or call PAYG CS on the landline number in this link http://www.o2.co.uk/contactus

So if the op requested it again today then it should happen tomorrow

MI5 · ‎26-08-2015

It should do, yes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-08-2015

That's some good news then

Anonymous · ‎26-08-2015

I requested it yesterday before 5GMT as I got tired of waiting: does that mean its not today but Thursday?

MI5 · ‎26-08-2015

If the request was successful you should have received a text. If no text, tweeter it again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-08-2015

It should be. Were you not given a date by text?

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Anonymous · ‎26-08-2015

No. I am waiting a day now.

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