O2 refresh

atempe · ‎20-04-2020

I have Upgraded through o2 refrsh but I have a couple of questions

Will my billing date be the same?
Do I need to cancel my DD for the old phone
After my bill payment for the old phone, will I have to pay anymore on that phone?

Cleoriff · ‎20-04-2020

@MI5 wrote:
Maybe @Martin-O2 or @Marjo can add it?

Good idea. It would certainly make the guide more complete. Even the official O2 info doesn't include it.

Veritas Numquam Perit

MI5 · ‎20-04-2020

"official" O2 guides are mostly copied from our guides on here anyway.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-04-2020

@MI5 wrote:
"official" O2 guides are mostly copied from our guides on here anyway.

I know. Also sometimes wrong, as they still dont accept the first PAYG top up has to be by voucher.

Veritas Numquam Perit

Martin-O2 · ‎20-04-2020

@MI5 wrote:

Maybe @Martin-O2 or @Marjo can add it?

Sure I will add this in for you later today.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎20-04-2020

Cheers 😁

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-04-2020

Thanks @Martin-O2

Veritas Numquam Perit

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