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09-05-2018 03:38 - edited 09-05-2018 03:41
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09-05-2018 03:38 - edited 09-05-2018 03:41
Hi guys
I am able to press 'Upgrade on us' on the myo2 app. I've read the eligibility criteria and match it all, however there is a 1cm crack on the back of my S8+, top right of the device. Can anyone confirm if this will affect my eligibility or not? As I said I read the terms but it only mentions cracks on the front being not accepted, not cracks on the back. Thanks for any info.
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on 09-05-2018 06:25
Your local o2 shop will confirm the value but expect to have to add to the amount to be able to upgrade.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-05-2018 06:25
Your local o2 shop will confirm the value but expect to have to add to the amount to be able to upgrade.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 09-05-2018 07:23
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on 09-05-2018 07:23
@willowdI suspect the price offered by O2 will untimately be ridiculously low. They tend to offer one price then the second one is invariably lower. You may be better buying a new back for the phone to ensure you get the best price on offer.
You could also see what CEX would offer you, it may be higher than O2 and you could use that money to pay off the device plan.
Veritas Numquam Perit

on 09-05-2018 07:40
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on 09-05-2018 07:40
Trade your phone to CEX instead for cash then use that to pay off any device plan fees & upgrade then
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on 09-05-2018 10:43
Or ebay or gumtree if you want the best possible price, once youve changed the back - If you include the box and accesories you should get even more, if you go the ebay or cex route; not sure if o2 are bothered if its boxed?
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on 09-05-2018 12:25
O2 only want the actual handset. They don’t want anything else
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on 09-05-2018 12:38
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on 09-05-2018 12:38
@Anonymous wrote:O2 only want the actual handset. They don’t want anything else
Don't forget they also want blood out of the stone!
Ebay or Gumtree are a good idea if you are prepared to spend the time putting it on there and paying the p&p and then paying off the handset although CEX offer good money.
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on 09-05-2018 12:46
@jonsie wrote:
@Anonymous wrote:O2 only want the actual handset. They don’t want anything else
Don't forget they also want blood out of the stone!
Ebay or Gumtree are a good idea if you are prepared to spend the time putting it on there and paying the p&p and then paying off the handset although CEX offer good money.
Oh yeah they also will want to knock off 50-60% of their original quote
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on 09-05-2018 12:50
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on 09-05-2018 12:50
Is this on the upgrade on us promotional tariff ?
if so check the t&c for the offer if before 25 TH may last year https://www.o2.co.uk/termsandconditions/archive/promotions/yearly-upgrade-terms-and-conditions-up-to...
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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