O2 paying off contract

[Methac]

Today I got a call from someone claiming to be with O2 and offering to pay off my remaining contract due to the separation with Carphone warehouse. I hung up because it sounded too good to be true but I just wanted to check that it was a scam. Anyone know anything about this?

[MI5 · Accepted solution]

@Methac 

O2 were offering this a while back but have not heard of it recently.

Always best to check by calling upgrades yourself though, so you did the right thing.

Call 202 from your phone and say upgrade to get put through.

[Marjo]

Hi @Methac , hope you get everything sorted ok with this one with the advice above. Let us know if you have any additional questions about this or anything else anytime.

[Marjo]

@MI5 @Methac just just to add to the above as I've just checked internally, this campaign is still going on to some extent so it does sound like a legitimate call you got (without seeing further details about the call).