Cancellation

Holly4 · ‎24-09-2020

I’d like to cancel my Disney subscription please

MI5 · ‎24-09-2020

Go to your extras and click the + sign beneath Disney.

Click on Manage

Then slide the auto renew off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Holly4 · ‎24-09-2020

Hi, I got so far but there’s no option to press manage

MI5 · ‎24-09-2020

@Holly4

You can only cancel after the first month of the free trial.

Make sure it's the big + sign you are clicking on too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎25-09-2020

Welcome to our community @Holly4 !

Do keep us posted so we know if you're sorted or need any further help at any point. Have a great weekend ahead too.

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