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O2 open

James34
Level 1: Joiner
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Won’t let me add family discount with O2 open for the 20% off air time 

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Cleoriff
Level 94: Supreme
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Hi @James34 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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@James34 

You can't have both family plan (multisave) and open.

You need to choose the one that gives you the biggest discount.

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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