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O2 open iphone 7 Plus

Markojemo
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So on the o2 open page when you hover over the list of excluded devices list it says that there are currently no devices excluded from the scheme yet when you click into the link it says the iphone 7 Plus is excluded from the scheme. @Toby are you able to advise which statement is correct please?

 

Cheers

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MI5
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Excellent news @Toby and thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Curr946
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live chat gave me my company code slight_smile
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MI5
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Sounds like live chat have all the codes now slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Curr946 wrote:
live chat gave me my company code slight_smile

Good grief!!  Live chat? Getting good now

Out of interest @Curr946 what proof (if any) did you have to supply them with?

 

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MI5
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@Cleoriff wrote:

Out of interest @Curr946 what proof (if any) did you have to supply them with? 


You won't have to provide proof to get the code as the verification process now takes place after you have the code, which is the way it is controlled to stop anyone getting them they aren't entitled to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

Out of interest @Curr946 what proof (if any) did you have to supply them with? 


You won't have to provide proof to get the code as the verification process now takes place after you have the code, which is the way it is controlled to stop anyone getting them they aren't entitled to.


Yes of course. Forgot that. You updated the O2 Open guide yet? (I would struggle to look as Wifi is currently taking a bit of buffering) Rolleys

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darrengf
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Live Chat gave me my compnay code and was extremely helpful as well.

The person I spoke to knew everything about the change, very knowledgable and knew the code i wanted.

 

However when I asked the same question last week on Live Chat they didnt know that the scheme had changed.

 

So I can only say that they were informed over the weekened.  But its good to know that they are able to help and give the codes out.

 

When you have the code registration is a doddle and I was sent the email to my company in 3 mins and i registered straight away, so Im now Ready slight_smile

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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MI5
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@Cleoriff wrote:

Yes of course. Forgot that. You updated the O2 Open guide yet? (I would struggle to look as Wifi is currently taking a bit of buffering) Rolleys


So that's 2 guides you want me to update now ?

Open and Cancelling !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Curr946
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@MI5 wrote:

@Cleoriff wrote:

Out of interest @Curr946 what proof (if any) did you have to supply them with? 


You won't have to provide proof to get the code as the verification process now takes place after you have the code, which is the way it is controlled to stop anyone getting them they aren't entitled to.


^^^That^^^  grin

 

I tried to use my work email, but our spam filter blocked it. I got an email from our automated IT filter to tell me i wouldn't be getting my email Smiley Mad

 

So instead I uploaded a wage slip online and got an email to say it would be sorted out in 3 days. Happy Dance

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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

Yes of course. Forgot that. You updated the O2 Open guide yet? (I would struggle to look as Wifi is currently taking a bit of buffering) Rolleys


So that's 2 guides you want me to update now ?

Open and Cancelling !


Well Open is 'yours' anyway....Dance

 

 

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