O2 loyalty discount finished

[Anonymous]

I have just received my latest bill and instead of receiving my £2.50 (Ex VAT) deduction, I have been charged an extra £1.94 (Ex VAT) on top of my contract.

This is now the 13th Month of the contract.

Should I have lost this as it has gone over 12 Months?

[Anonymous]

That is my thought as well, it looks like I am now paying O2 a loyalty bonus for me staying with them.  

I don't want to take out another 12 month contract as I am expecting to be moving abroad in the Spring of next year.

Looks like a trip to GIffgaff for 6 or 7 months.

[MI5]

I'd certainly call them to query it but it does look like your paying them for loyalty lol.

[Anonymous]

Will do, thanks for your input.  

[MI5]

Let us know what excuse they come up with

[Anonymous]

I will

[Cleoriff]

Interesting one for sure. Will be good to know what they say....:smileywink:

[Beenherebefore]

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@Cleoriff wrote:

Interesting one for sure. Will be good to know what they say....:smileywink:

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Gobbledegook no doubt

[Cleoriff]

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@Beenherebefore wrote:

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@Cleoriff wrote:

Interesting one for sure. Will be good to know what they say....:smileywink:

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Gobbledegook no doubt

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Well that made me laugh....

[MercedesS]

hello @Anonymous, please let us know so we can learn