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O2 has ruined my credit rating

Creditreferral
Level 1: Joiner
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on ‎07-07-2020 12:02

on ‎07-07-2020 12:02

I was been told once the payment has been made within a month or so to email o2 credit referals and they would have it removed from my credit file I emailed them back in Feb 20 and chased it with couple other emails yet no response
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MI5
Level 94: Supreme
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on ‎07-07-2020 12:05

on ‎07-07-2020 12:05

@Creditreferral 

Some agencies can take upto 6 months to update their records but you should check with O2 if they have sent notification first.

You can also place a notice of adjustment on your own credit file in the meantime.

CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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