O2 bill and live chat

[Topcat43]

Can I get a call from 02 as live chat isn’t working? It’s not made easy to actually speak with a human!! 

[MI5]

@Topcat43 

All ways to pay Guide: How to Pay Your Bill (Airtime & Device Plans) 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

Guide: How to find help & contact O2 

[viridis]

Seems online bill payment is not working again.

Paid 3 this morning and not one has adjusted my balances.

Now to wait for it to return to bank...

[pgn]

@Dave-O2 - is this part of a known issue?

[Dave-O2]

Thanks for the tag @pgn 

Let me check this out and see what i can find 👍

[Oxonian]

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@pgn wrote:

@Dave-O2 - is this part of a known issue?

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I wonder if connected to :-

NatWest fixes app outage which left customers fuming - BBC News

https://www.bbc.co.uk/news/articles/c4gry29g30qo