O2 are aggressive bullies

[Anonymous]

Does anyone find O2 are aggressive when chasing for payments? I have been a loyal O2 customer for a number of years and rarely had any issues, since upgrading under the O2 refresh scheme, I've had nothing but problems. Firstly O2 seperated the bill into two different payments, I pay my O2 bill via standing order and this caused no end of problems, resulting in my phone being cut off. Resolved after several arguements and eventually they gave me my two account numbers. I sent a payment on the 23rd June, one for airtime and one for phone and they've loaded up one but the other is yet to appear and my phones been cut off again. No one can ring me either, seems very bulling to prevent all calls whatsoever when I am dealing with my bank to find out why the payment seems to have got lost, despite being sent to the same account details. I had no warning, literally just cut it off, because I know how aggressive O2 are, I knew they had cut it off.

[Anonymous]

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@Cleoriff wrote:

I can put 'all my qualifications' to one side and listen and learn from the experts.

Hi @Cleoriff As part and parcel of the study and training you went through you will have been taught something about fact finding, organising those facts, analysing and assessing those facts and applying them to whatever situation/problem you are dealing with. OK you don't now need to claim "I am a qualified this that or the other" - but in your dealings with people and issues in this Forum you most certainly do not set aside your education, qualifications & training; you just quietly apply the disciplines of your training without making a song and dance of it.  Long may you continue to do so.

Gerry

[Toby]

I'm closing this discussion now guys, as it has gone off-topic. This is due to the nature of the topic though, not everyone here

@rachelh91, sorry to hear you didn't like how you were treated. Feel free to send me a private message and we can have a chat. I'm Toby, the community coordinator.