O2 account through carphone warehouse paying off contract and getting sim only

[delpy8]

Hi All

Not sure if you can help as Ive been looking on this forum for a while, Im coming to the end of my cpw/o2 contract and been told I can pay off balance then open a 2nd account on a 12 month sim only then I will get a letter from O2 to pay off balance of old account then I can move my old number over to the new account, I was advised by O2 customer service and they said I would not get a credit check is that true as I dont want a credit check as Im wanting to get a car on PCP and dont want to risk it

Any help appreciated

[MI5 · Accepted solution]

No need to faff about, just call customer services on 202 and tell them which simo tariff you want. They will process the cancellation fee from your credit or debit card and transfer your tariff online, leaving your number the same as it is now.
There is no need for a new sim or a credit check.

[Tsidkenu1es]

Hi  @delpy8 and  to O2 Community Forum...!

If O2 Customer Service told you won't get a credit check, personally I will believe it... but

I just been transfer from TalkTalk to O2 pay monthly SIM only contract for 12 months and they made a credit check on me. 

[Bambino]

@Tsidkenu1es That's because you were coming from a different provider and weren't known to O2. The OP is already an O2 customer.

[delpy8]

Cheers guys I was told I would need to open a second account as the first one is sort of with  CPW so they could not cancel that down so will need to wait until September

[Tsidkenu1es]

@Bambino  for the input...:smileywink:

[jonsie]

Total bosh!

[MI5]

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@delpy8 wrote:

Cheers guys I was told I would need to open a second account as the first one is sort of with  CPW so they could not cancel that down so will need to wait until September

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There is little point you paying it off now as you will be paying for airtime through to September that you won't be able to use, but, if you do want to, you can. You will owe 4 x your monthly basic payment less the vat if you want to cancel now.

[gmarkj]

^^ That.
Until the minimum term on your current deal ends you don't need to do anything.
Once you have finished (or paid for) the 24th month then you can swap to a SIMO (sim only) or new contract, but doing it before as @MI5 says you will only end up paying for minutes/texts/data that you don't use.