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on 25-04-2023 17:44
Hi, I paid off my device plan today and have just received a text fore the cost of my new bill. In the text and email of the bill there is no mention of my discount, however if i go into the bill breakdown i can see it says £23.34 including -£12.39 discount (it is meant to be around the £10 mark). is this normal and will i billed the correct £10 price, i'm a bit confused why it only shows the price before discount in each message i have received.
thank you!
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on 25-04-2023 18:08
Check if it is still showing as a bolt on in your MyO2.
If so, it will be taken off your bill when it is produced.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-04-2023 18:08
Check if it is still showing as a bolt on in your MyO2.
If so, it will be taken off your bill when it is produced.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

