@Kamy
You'll need to call customer service to check it went through ok .
Guide: Coronavirus Community Help and Support
Or resend the form from here
https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number
They will confirm via text if received ok.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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