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Note to o2, please learn your own terminology

viridis
Level 56: Guvnor
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on ‎20-02-2017 10:28

on ‎20-02-2017 10:28

For one, don't send customers emails stating 

"important news about your device tariff" when you mean "Airtime plan"

_20170220_112508.JPG

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MI5
Level 94: Supreme
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on ‎21-02-2017 14:21

on ‎21-02-2017 14:21

Out of bundle charges increasing too BTW.

Screenshot_20170221-141557.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Curr946
Level 26: Upbeat
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on ‎22-02-2017 09:41

on ‎22-02-2017 09:41

Either a text or email for me.
Current Phone: Sony Xperia XZ Premium
Message 22 of 22
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