Note 20 preorder

[Raym]

I preordered the note 20 ultra 512gb on the 9th of august, it said delivery from the 21st of august so preordered it, checked back today as was going to order another for my partner but says delayed up to two weeks, will the delay include mine aswel or just newer orders as been told 2 different things, surly if I ordered mine before it said delayed il get mine in the 1st batch for release date on the 21st as I’ve had no email saying mine will be delayed.

[MI5]

@Raym 

There was enough phones for the initial phase but later orders may be delayed. 

[Cleoriff]

@Raym 

We would have no idea. The only people who can let you know the status of pre-orders is |O2

Call them on any number in this guide Guide: Coronavirus Community Help and Support 

[Raym]

Yeah I got two different answers one saying every 512gb preorder is delayed and another saying if it said delivery from 21st I should get it on that day but I will find out on the (20th if delayed

[Cleoriff · Accepted solution]

@Raym 

You will get an email when the order is dispatched. You can then track it online.

If no email, then it's a wait and see scenario I'm afraid.