cancel
Showing results for 
Search instead for 
Did you mean: 

Not receiving calls on iPhone 5S

davowolf
Level 1: Joiner
  • 10 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Is there a simple solution to this long standing problem of calls switching strainght to voice-mail ? Tried a new sim card. Issue is sporadic however, occasionally I get a call !

Message 1 of 3
2,104 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152020 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Usually caused by network congestion or a local mast issue.
Check the network here http://status.o2.co.uk/ and look at self help here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
2,102 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 152020 Posts
  • 651 Topics
  • 28909 Solutions
Registered:
Usually caused by network congestion or a local mast issue.
Check the network here http://status.o2.co.uk/ and look at self help here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
2,103 Views

davowolf
Level 1: Joiner
  • 10 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Sorry so long responding to this. This issue was very simple although I had to go to an apple shop, embarassingly, to get it solved. It was the crescent moon setting that was switched off - so simple. But thanks for the reply. 

 

Message 3 of 3
1,698 Views