04-03-2019 15:57 - edited 04-03-2019 15:58
04-03-2019 15:57 - edited 04-03-2019 15:58
Hi guys,
I am a new O2 customer and have just taken out a 12 month Sim only plan as I didn't have the £400
upfront for the phone I want.
It did say that if I paid my bill on time for a certain about of months I could upgrade to it with the
phone I wanted.
Looked on the forum and some people are saying 6 and some 3.
Does anybody know this for definite?
Thanks!
Woody
Solved! Go to Solution.
on 04-03-2019 16:03
@Woody00 3 months if you meet the T&C's https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...
on 04-03-2019 16:02
on 04-03-2019 16:02
@Woody00 It would depend on your circumstance. As you're a new customer they may run another credit check if you were upgrading to an expensive phone. Best to speak to customer service. https://www.o2.co.uk/contactus
on 04-03-2019 16:03
@Woody00 3 months if you meet the T&C's https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...
on 04-03-2019 16:03
I have always understood that it is three months. Best option is to call them. Various ways here ::
on 05-03-2019 06:49
on 05-03-2019 06:49
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 05-03-2019 10:02
on 05-03-2019 10:59
on 05-03-2019 10:59