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Not receiving all my texts please help

Anonymous
Not applicable

I have been made aware that my phone is not recieving all the texts that are being sent to me this first started a week ago and now when im in my messages its flashing up wit a message that says check network provider messages or somthing like that can anyone tell me how to do this? 

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perksie
Level 69: Guiding Light
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Registered:

It sounds as if you have "Cell info" turned on, try this:

 

To deselect, place your finger in the central portion of the screen and hold it down a menu then appears "personalise view" then select "general indicators" go to the radio buttons and select "empty" by scrolling to the top of the menu. You should then be able to go to "display settings" "cell info display" and select it off. What it strange on C3-01 is that if you select the cell info on, the phone does not then display the name of the operator. If it continues to do this you may also need to select the "operator messages" to off, in the "info messages" menu, in "message settings".

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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Anonymous
Not applicable

It could be something to do with your account, not provisioned maybe, contact cs on 202 or live chat

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

It sounds as if you have "Cell info" turned on, try this:

 

To deselect, place your finger in the central portion of the screen and hold it down a menu then appears "personalise view" then select "general indicators" go to the radio buttons and select "empty" by scrolling to the top of the menu. You should then be able to go to "display settings" "cell info display" and select it off. What it strange on C3-01 is that if you select the cell info on, the phone does not then display the name of the operator. If it continues to do this you may also need to select the "operator messages" to off, in the "info messages" menu, in "message settings".

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 4
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Anonymous
Not applicable

Thanks for the advice not sure If I have switched the cell info off yet the items were a bit jumbled and I got the message saying select general indicators option to see indicators in active home screen and now I'm confused

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